“It all matters son,” a wise old man once told me. “But what matters most?” There are many things that matter in our business. Certainly people and equipment are important. We feel engineering and planning are high on that list. Quality, safety, insurance, appearance, integrity, even the brand of tires we buy...all of these things matter to Perkins and our customers. All of those things--important as they are--are done for the sake of what I call “executing on every task for complete customer satisfaction.” Some call it “meeting or exceeding expectations”, some say “customer satisfaction”.... whatever you may call it... the customer won’t be totally satisfied unless we execute on every plan and commitment we deliver.

Execution Matters Most because it’s the real truth as to who we are as a team. Our customers keep a “score card” on us. Hours of planning and promises can go into a project, but it’s execution that results in a high score. Execution Matters Most because executing as promised is the reason our customers continue to reward Perkins with their toughest transport challenges. Execution Matters Most because our customers rely upon Perkins’ task execution to take the uncertainty out of their projects, minimize project risks, and to meet deadlines as promised. Execution Matters Most because results are better than any excuse or an alibi ever given. You may use that old saying, “the proof is in the pudding” and I would agree. But it’s just another way of saying Execution Matters Most!

- Neil Perkins, President -